- Is your staff using up their time dealing with question on claims?
- Do other patients look uncomfortable when an upset patient comes in waving a bill?
- Are your phone lines being tied up with lengthy calls explaining a bill?
- Does your staff have the training and information they need to resolve a patient bill?
- Is taking the questions about a bill or claim out of the office right for you?
We can take care of patient’s questions regarding their claim or bill. The process is simple, tell the patient someone from the billing department will call them. Message us a patient has a question and we will take care of the rest.